Tabatha Coffey

Thursday, June 25 | Main Stage

Tabatha has made a career out of walking into broken businesses and fixing what others overlook. While she’s best known for rescuing struggling salons on the hit show Tabatha’s Salon Takeover, her most powerful lessons have nothing to do with hair and everything to do with leadership, accountability, and standards.

In her signature no-nonsense style, Tabatha digs into why teams drift, performance slips, and customer experiences break down when leaders tolerate “good enough.” Drawing from real-world turnaround experience, she challenges leaders to take a hard look at the expectations they set, the behaviors they allow, and the signals they send every day.

For customer contact leaders managing scale, pressure, and rising customer expectations, the message is clear. Strong culture is built through clarity, consistency, and ownership.