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Rebecca Jarvis
Join the award-winning journalist as she once again takes the helm of the CCW Las Vegas Main Stage.
Chief Business, Technology & Economics Correspondent, ABC News
An Emmy-award winner and Edward R. Murrow Award recipient, Jarvis is renowned for her compelling storytelling and vast experience reporting for ABC News. She’ll guide us through critical issues that are top of mind for customer contact executives, including navigating digital disruption, leveraging technology in customer service, mastering hyper-personalization, addressing privacy and data security challenges, and leading your organization in a turbulent economy where cost-efficiency is not just a goal, but a necessity.