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Join Us at a Customer Contact Week Event
CCW Summer | june 2025
Las Vegas
The World’s Largest Customer Contact Event
At Customer Contact Week Las Vegas, you have more at your fingertips than anywhere else in the world. This is the annual gathering of customer contact leaders where you will find the tools, technology, and techniques to drive your business endeavors to new heights.
CCW Fall | October 2025
Nashville
Intersection of Workforce & Technology
Optimizing Customer Relationships with Technology
As the largest customer contact conference series in the world, Customer Contact Week (CCW) stands as the top event for customer contact and customer experience leaders.
Each year, thousands of attendees come from around the world to experience everything that CCW has to offer, from unparalleled networking opportunities to key insights & strategies from today’s experts. At CCW Nashville, we spotlight the ways employees and technology interact in contact centers to create exceptional experiences for all.
CCW Winter | January 2026
Orlando
The Self-Service Playbook
How to Optimize Customer Experiences with AI
Additional Information
Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer hotel reservation services. Note that Customer Contact Week has not authorized them, or any other organization, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.
We recommend that attendees follow the booking instructions on this website to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, and your reservation for the conference may not be valid.
If you think you have been contacted by a fraudulent service provider, please be sure to inform us at [email protected].
Note
No third-party sales: Customer Contact Week doesn’t authorize external sales of attendee lists or travel bookings.
Scam alert: Unsolicited offers for attendee lists or hotel accommodations may be scams.
Official channels only: Use CMP-approved methods for all event arrangements.
End User pricing is applied to individuals directly employed by a brand and responsible for buying or evaluating Customer Contact and CX technology or other partnerships for their organizations.
Vendor pricing is applied to any company that offers products/solutions or consultancy services regardless of the role, responsibility, or job title of the executive considering attendance.
It is at the sole discretion of CMP and CCW to determine the applicable pricing grid by considering these guidelines.
CMP is committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need or to inform us of any dietary restrictions, please let us know in your registration profile or email us directly at [email protected], ideally at least four weeks prior to the conference.