Sponsors

New Business Starts at Customer Contact Week

Partner With Us

Audience Insights

76%

New Attendees Last Year

52%

New Brands Last Year

81%

Budget Influencers & Decision Makers

54%

C-Suite, VP, Director Level

Sponsorship Benefits

Unlock High-Value Opportunities at CCW

Showcase Innovation

Highlight your latest technology to an audience ready to enhance customer contact operations and position your brand as a leader.

Build Lasting Partnerships

Connect with key decision-makers and industry leaders to create partnerships that can evolve into valuable, long-term relationships.

Accelerate Your Sales Pipeline

Engage with prospects who are actively seeking solutions, providing a direct path to new clients and faster sales growth.

Partner With Us

Industries & Attendees

Connect with Leading Industries and Influential Decision-Makers

  • Top Industries: Financial services, healthcare, retail, and travel & entertainment—sectors heavily investing in customer contact solutions.
  • Who Attends: C-suite, VPs, directors, and managers of digital technology, customer contact operations, customer experience, and sales operations.
  • Top Investment Priorities: AI & Automation, Real-Time Agent Assist, Omnichannel Customer Engagement.
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Top Interests

Key Areas of Focus for Our Attendees at CCW

  • Customer Experience & Engagement: Personalization & customer segmentation, customer journey analytics, VoC & feedback management
  • Technology & Automation: Cloud-based contact center platforms, AI & automation, self-service & customer support tech
  • Data & Insights: Knowledge management, CRM & customer data platforms
  • Workplace Solutions: Remote & hybrid work solutions
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Goals Onsite

What Our Attendees Aim to Achieve at CCW

  • Customer Engagement & Relationships: Having personalized conversations, enhancing omnichannel customer engagement
  • Operational Efficiency: Exploring outsourcing call center operations, optimizing workforce management & operations
  • Technology Adoption & Partnerships: Sourcing new partnerships, exploring AI & automation
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Sponsor Spotlight

A man wearing glasses and a suit speaks at a conference. The background features a booth with the logo "8x8" and people passing by. Text overlays show "Justin Robbins" and "CCW Customer Contact Week.
A man speaks in a conference setting with an Amazon Web Services booth in the background.
A woman stands in a booth at a conference. The background displays CallMiner branding and screens with text about conversation intelligence. She is speaking to the camera.
A person speaks enthusiastically at a tech event booth with a "Customer Contact Week" sign in the background.
A person stands in front of a Deepgram display at a Customer Contact Week event, speaking about customer contact professionals. Text: "Caitlin Coscolluela - Deepgram.
A person in a blue shirt with a name tag stands in an event space, speaking. Text overlay at the bottom reads: "really, since I've been here.
A woman stands speaking at a trade show booth, wearing a sequin jacket with the logo "Five9." Text on the image includes "Chelsea Fisher" and a statement about industry growth.
A person stands indoors near a display booth with "Laivly" signage. The text overlay reads "Dave Sheridan, Laivly." CCW logo is visible at the bottom right.
A person with short blonde hair, wearing a black top and white necklace, speaks at a booth. Text in image mentions "Rebecca Jones," "Mosaicx," and "sponsoring CCW.
Man speaking at a conference booth with signs and people in the background. Text overlay reads, "Getting the right knowledge out to agents and to customers.
Two people with name tags stand in a conference setting. A screen in the background displays text, and a caption mentions a partnership with CCW in Las Vegas.
A person named Taylor Kane from Working Solutions speaking about AI at a Customer Contact Week event.

Prefer to reach out via email? Contact Giulia Savino to discuss sponsorship opportunities.

Media Partners

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The image shows the "CIOReview" logo with "CIO" in red and "Review" in blue.
Logo of the Society of Workforce Planning Professionals, featuring "SWPP" in large white letters on a purple oval background.
Press Inquiries
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January

Orlando

Where the Future of Customer Contact Takes Shape

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A busy exhibition hall with numerous booths, attendees interacting, and large display screens showing company names under a ceiling with chandeliers.

World’s Largest

June

Las Vegas

The World’s Largest Customer Contact Event


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Audience members seated in a dimly lit room, some smiling and attentive, wearing conference lanyards.

October

Nashville

Igniting What’s Next in Customer Contact Excellence


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Join us at Customer Contact Week

Network with industry leaders, gain actionable insights, and leave with strategies that will propel your business forward. Be part of the journey to redefine customer contact and experience.

Contact Us
Register for an Event