CMP New Policy Toolkit

To help you prepare for The Keep Call Centers in America Act (S. 2495), we have developed the CMP Public Policy Toolkit: What Customer Contact Leaders Need to Know About the Keep Call Centers in America Act.

This toolkit translates the enforceable provisions into a self-assessment and action plan designed for leaders of customer contact operations.

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(Note: this is an operational resource, not legal advice—please involve counsel before making any policy or staffing decisions.)