Vocalcom is a global leader and technology provider of Omni-Channel Contact Center solutions for customer service, sales and telemarketing.
The Vocalcom Effortless Contact Center solution is built on the companies 20 years of experience and the unique expertise of its workforce coming from the Contact center industry. It addresses the issues of lengthy implementations and complex management that have held back Customer Service organizations.
It simplifies the technology and extends the benefits of an Effortless Experience to frontline employees, agents, supervisors and managers.
Used by over 3,500 companies in 49 countries, Vocalcom Effortless Contact Center is an all-in-one solution, packaged for rapid deployment and easy management by Contact Center professionals, cutting the cost and duration of IT-intensive projects.
Available On-Premise or in the Cloud.