unymira is one of the leading knowledge management software providers for customer service and support organizations. Founded in 1977, only a few providers can boast more experience in knowledge management for contact centers. Over 300 midsize, large enterprises and public-sector institutions trust in our innovative knowledge management and integrated self-service solutions. With our ACTIVE knowledge base, Knowledge Center, which is unique in the market, we help customer service agents to find answers easily and quickly. Our technology enables customer contact centers to maximize their productivity and to improve customer experience, through all support channels.