Founded by call center veterans who had, “Seen it done wrong more than they had seen it done right,” Clear Harbor was founded on a principle of “co-sourcing” instead of traditional outsourcing. This unique approach to BPO has helped companies achieve CSAT in excess of 90%, reduce operational costs by 40%, and even employed upselling and cross-selling to turn support from a cost center to a profit center.
If you are interested in learning more about the co-sourcing difference, contact us here at Call Center Week, or by phone at: 678-566-3212, ext. 70304 for Errol Greene (email@example.com), or 678-566-3212, ext. 70302 (firstname.lastname@example.org) for Tut Smith.