Ansafone Contact Center
Ansafone Contact Centers is an award winning, US based outsourced contact center agency celebrating 47 years of contact center excellence. We work with clients in many different industries including ecommerce/retail, healthcare and insurance, education, consumer products, and financial services. Ansafone offers you a nationwide presence with fully redundant contact centers on both coasts open 24x7x365, access to a large labor pool of highly trained English and Spanish speaking agents, and a better customer experience through our people, culture, and innovative technology.
Ansafone specializes in customer care, sales, and technical support interactions. We are an omni-channel agency providing inbound and outbound contact management, IVR solutions, e-mail and web chat servicing, and social media monitoring. We utilize the latest Interactive Intelligence ACD, predictive dialing and multimedia contact technology, enabling your customers to reach you through their preferred contact method.