10711.011 stratifyd

Stratifyd's AI powered platform has been helping call center organizations move beyond the numerical analysis of their operations to better understand how to reduce contact center volumes, react faster to emerging trends and improve the quality of delivered services by identifying training opportunities and enabling improved communication methods down to the representative level. We are a leading authority on data science and big data analytics. We have developed advanced analytics through artificial intelligence and machine learning to increase the accuracy and efficiency of analysis across huge volumes of data. We analyze 100% of incoming data in near real time to create data-driven decisions.

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