Acquire BPO


Acquire BPO is a global business outsourcer providing a suite of contact center and back office services for clients across many industries including telecommunications, banking and financial services, insurance, technology, education and retail. With a strong focus on culture, Acquire has built a team that is passionate about service excellence and innovation—developing and leveraging some of the latest technologies to ensure its clients are at the forefront of their industries. In fact, Acquire has been named one of the world’s best outsourcing service providers by the International Association of Outsourcing Professionals® (IAOP®). And similarly heralded by Call Center Week, Deloitte, PwC, CeBIT and the International Business Awards, among others.

With a workforce of 7,000, Acquire services private and publicly listed clients in the US, Australia, the UK and Asia Pacific from 12 locations across the globe. It has facilities in Dallas, Texas; Manila, Philippines; Melbourne, Australia; and Santo Domingo, Dominican Republic where bilingual capabilities cater to English- and Spanish-speaking markets. Rigorous compliance to standards including PCI DSS, ISO/ISMS 27001:2013 and SOC II, as well as internationally redundant network infrastructure, enable smooth client operations. And, as Genesys’ first true BPO partner, Acquire proudly provides omni-channel technology solutions that streamline customer engagement across all touchpoints.

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