Live Chat Software
June 24 - 28, 2019
The Mirage, Las Vegas

Shonda Bowman-Pero

Director, Global Training & Quality
Match Group

11:00 AM Intuitive Training: Focus on Agent Empowerment

+ Think about how to make systems intuitive as you build them
+ Employ intuitive training to focus on empowerment and measure training in terms of hours and days.

Check out the incredible speaker line-up to see who will be joining Shonda .

Download The Latest Agenda