Live Chat Software
June 24 - 28, 2019
The Mirage, Las Vegas

Ryo Zsun


The Culture Maestro
Zappos Insights


7:45 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For®multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center,though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

7:45 AM Check-In
8:15 AM Depart for Zappos
9:00 AM Tour
10:00 AM Presentation and Q&A
11:00 AM Depart for The Mirage
11:30 AM Arrive to The Mirage 

9:00 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For®multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center,though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

9:00 AM Check-In
9:15 AM Depart for Zappos
10:00 AM Tour
11:00 AM Presentation and Q&A
12:00 PM Depart for The Mirage
12:30 PM Arrive to The Mirage

1:00 PM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

1:00 PM Check-In
1:30 PM Depart for Zappos
2:00 PM Tour
3:00 PM Presentation and Q&A
4:00 PM Depart for The Mirage
4:30 PM Arrive to The Mirage

2:00 PM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

2:00 PM Check-In
2:30 PM Depart for Zappos
3:00 PM Presentation and Q&A
4:00 PM Tour
5:00 PM Depart for The Mirage

7:45 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

7:45 AM Check-In
8:15 AM Depart for Zappos
9:00 AM Tour
10:00 AM Presentation and Q&A
11:00 AM Depart for The Mirage
11:30 AM Arrive to The Mirage


8:45 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour
does not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

8:45 AM Check-In
9:15 AM Depart for Zappos
10:00 AM Tour
11:00 AM Presentation and Q&A
12:00 PM Depart for The Mirage
12:30 PM Arrive to The Mirage

8:00 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

8:00 AM Check-In
8:15 AM Depart for Zappos
9:00 AM Tour
10:00 AM Presentation and Q&A
11:00 AM Depart for The Mirage
11:30 AM Arrive Back to The Mirage

9:00 AM

Zappos believes that work should be fun. Don’t miss this site tour experience and learn how Zappos fosters an employee-centric culture and why they’ve been named to FORTUNE’s 100 Best Companies to Work For® multiple times in a row! This deluxe experience includes a private tour of the Zappos Campus as well as a keynote presentation from the Zappos Insights Speaker of the House. Note that the tour does
not include a walk through of the Zappos contact center, though many contact center topics will be addressed as part of the tour.

LIMITED TO 25 ATTENDEES

9:00 AM Check-In
9:15 AM Depart for Zappos
10:00 AM Presentation and Q&A
11:00 AM Tour
12:00 PM Depart for The Mirage
12:30 PM Arrive Back to The Mirage


Check out the incredible speaker line-up to see who will be joining Ryo.

Download The Latest Agenda