Live Chat Software
June 24 - 29, 2019
The Mirage, Las Vegas

Richard Litvack


Senior Vice President, Digital Self Servicing
Citi


11:00 AM Reinvest in the New IVR in a Digital World

+ Use Big Data to create a predictive IVR experience
 
+ Leverage multiple emerging technologies to simplify CX including visual IVR and intent based IVR


Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda