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June 24 - 28, 2019
The Mirage, Las Vegas

Rex Swords


Vice President, Pharmacy and Retail Operations and Planning
Walgreens


2:10 PM TRACK KEYNOTE: The Future of Digital Innovation in CX with Walgreens

By 2020 90%+ of engagements are predicted to start online but major silos continue to exist across all channels. Join Walgreens to learn their revolutionary approach that allows all channels and individual customer preferences to be integrated. This Omnichannel journey is transforming the next wave of Customer Experience.


Check out the incredible speaker line-up to see who will be joining Rex.

Download The Latest Agenda