Live Chat Software
June 24 - 28, 2019
The Mirage, Las Vegas

Olivier Fontana

Director, Product Strategy and Marketing
Microsoft Translator

3:00 PM Connecting with Context: Applying Intelligent Voice APIs to Reach Customers

No longer the stuff of science fiction, real-world applications of artificial intelligence are already driving better business outcomes for companies, and can do the same for your business, too. Developments like Vonage’s next-gen voice API, powered by Nexmo, partnered with leading translation technology from Microsoft, allow brands to truly personalize their customer experience.
This enables businesses to transform the reach and scope of their customer connections, allowing business to offer real-time, machine translation powered multi-lingual interaction at scale and to more flexibly adapt to changing support language needs over time. In this session, Michal Raz, VP of Global Partnerships, Vonage and Olivier Fontana, Director, Product Strategy and Marketing for Microsoft Translator, will discuss how AI developments paired with the Nexmo Voice API are revolutionizing the customer experience and tearing down barriers to communication.  

Check out the incredible speaker line-up to see who will be joining Olivier.

Download The Latest Agenda