software developer Nour Addine Ayyoub arrived in South Africa in 1994 to
develop the Zara banking system. At its peak, 70% of South African unsecured
loans originated through this software.
Addine was instrumental in introducing unsecured lending to Old Mutual and
co-founded Old Mutual Finance in 2008. In addition, he served as IT director
for the division.
During this time, Nour Addine
turned his attention to the contact center industry. He founded contact center
solutions company ZaiLab in 2014, the first company of its kind to offer
cloud-based conversation cloud software as a service.