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June 18-22, 2018
The Mirage, Las Vegas
Speaker Information:

Martin Lampman


Director Customer Support Operations, Social Responsibility and Communications
British Columbia Lottery Corporation (BCLC)


11:00 AM Drive Superior CX Through Improved Employee Engagement

+ Empower  agents and provide them with the tools for success
 
+ Use gamification to motivate your workforce


Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda