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June 18-22, 2018
The Mirage, Las Vegas
Speaker Information:

JIll Feero

Manager Customer Infrastructure, Customer Relations
NB Power

3:00 PM Transformation Through Technology: How NB Power Makes their Employees Experts Faster

- NB Power knew that traditional training approaches were not working
- Prior to the transformation there was no effective way to capture and share the knowledge of NB Power’s high performing agents
- The new approach of learning-by-doing transformed the way the agents learned and used their processes

Check out the incredible speaker line-up to see who will be joining JIll.

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