Live Chat Software
June 18-22, 2018
The Mirage, Las Vegas
Speaker Information:

JIll Feero


Manager Customer Infrastructure, Customer Relations
NB Power


3:00 PM Transformation Through Technology: How NB Power Makes their Employees Experts Faster

- NB Power knew that traditional training approaches were not working
- Prior to the transformation there was no effective way to capture and share the knowledge of NB Power’s high performing agents
- The new approach of learning-by-doing transformed the way the agents learned and used their processes


Check out the incredible speaker line-up to see who will be joining JIll.

Download The Latest Agenda