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June 24 - 28, 2019
The Mirage, Las Vegas

Jason Bradshaw


Chief Customer Officer
Volkswagen Group Australia


8:20 AM OPENING KEYNOTE: Deliver Success, Effort and Emotion While Leveraging AI

With the continual pressure to reduce cost while enhancing customer experience, new technologies like Artificial Intelligence (AI) will undoubtedly be under consideration. In this session, we will explore how AI can be leveraged to ensure that you continue to deliver across these three key customer touch points: Success, Effort and Emotion.

Interested for more information on the full agenda? View the brochure now!


Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda