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June 24 - 28, 2019
The Mirage, Las Vegas

Clare Dorrian

VP Global & AMERS Marketing

11:15 AM Empower, Improve and Transform Your Contact Center with Automation

Leading brands adopt automation to evolve customer and employee engagement. They drive loyalty, satisfaction, revenue and efficiency in their contact centers. Join this session to learn best practices for extending your competitive advantage:

-          Empower your workforce with customer insights, knowledge and automation for better responses and experiences
-          Improve performance with targeted coaching and automated evaluation of all customer calls 
-          Transform your contact center in response to changing requirements and expectations  

Check out the incredible speaker line-up to see who will be joining Clare.

Download The Latest Agenda