June 18-22, 2018
The Mirage, Las Vegas

Cheryl China

SVP, Head Of Contact Center Specialized Teams
Citizens Bank

Cheryl China has oversight of 14 Contact Center Escalation Teams in Cranston, RI and Pittsburgh, PA leading a team of over 180 customer service professionals.  Cheryl has 18 years of Banking/Contact Center Experience. 

Check out the incredible speaker line-up to see who will be joining Cheryl.

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