VP Contact Center Transformation
As mobility and digitization continue to grow, impressing customers and delivering seamless service is even more challenging. In this keynote panel, discover how to deepen customer engagement and drive hyper growth.
- Orchestrate, personalize and deliver journeys at scale across all channels
- Provide self service tools with assisted service options
- Launch Augmented Reality tools
Interested for more information on the full agenda? View the brochure now!
+ Create trusted caller flows to improve operations and fraud detection
+ Use new technologies to shorten calls, expand self-service and lower costs