June 18-22, 2018
The Mirage, Las Vegas

Carol Brolley

President of Global Business Service Operations
United Parcel Service (UPS)


9:05 AM KEYNOTE PANEL: Power Great Experiences Across Digital Channels

As mobility and digitization continue to grow, impressing customers and delivering seamless service is even more challenging. In this keynote panel, discover how to deepen customer engagement and drive hyper growth.

  • Orchestrate, personalize and deliver journeys at scale across all channels
  • Provide self service tools with assisted service options
  • Launch Augmented Reality tools

Interested for more information on the full agenda? View the brochure now!


Check out the incredible speaker line-up to see who will be joining Carol.

Download The Latest Agenda