Brian LaRoche is Marketing
Director for CallMiner, (www.callminer.com) the market pioneer and leader in
automated contact analytics. Mr. LaRoche has a long-standing comprehension of
Call Center operations as in the course of his career he has not only designed
and sold the full gamut of call center technologies, he actually ran a
multisite sales, customer service and lead development Call Center operation. Mr.
LaRoche attended New Hampshire Technical Institute and completed Northeastern
University’s Data Communications Engineering Program. He is the host and moderator of CallMiner’s
popular Monthly Education Webinar series and a frequent guest speaker and
panelist on a number of technical, collections, sales, customer service and
Check out the incredible speaker line-up to see who will be joining Brian.