Live Chat Software
June 24 - 28, 2019
The Mirage, Las Vegas

Alex Gross

Manager, Customer Advocacy & Insight

11:00 AM Multi-Channel VOC Platforms

+ Create a Voice of the Customer Command Center as a platform to consolidate and analyze different feedback dimensions
+ Incorporate unstructured (text, speech, social) feedback along with enterprise data (CRM, POS, web)

Check out the incredible speaker line-up to see who will be joining Alex.

Download The Latest Agenda