Live Chat Software
June 18-22, 2018
The Mirage, Las Vegas
Speaker Information:

Abhijit Mitra


VP and GM, Customer Service Management
ServiceNow


10:20 AM Deliver Amazing Customer and Agent Experiences with ServiceNow

Today’s CRM systems are no longer driving increased customer satisfaction or cost reduction.  Digitally-delivered services and changing customer expectations require new ways to engage customers, connect processes, and fix issues proactively. Join Abhijit Mitra, ServiceNow VP and GM for Customer Service Management, to learn how you can take advantage of modern technology that increases customer and agent satisfaction while differentiating your customer service.

8:00 AM Deliver Amazing Customer and Agent Experiences with ServiceNow

Today’s CRM systems are no longer driving increased customer satisfaction or cost reduction.  Digitally-delivered services and changing customer expectations require new ways to engage customers, connect processes, and fix issues proactively. Join Abhijit Mitra, ServiceNow VP and GM for Customer Service Management, to learn how you can take advantage of modern technology that increases customer and agent satisfaction while differentiating your customer service.


Check out the incredible speaker line-up to see who will be joining Abhihit.

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