A.I. at Customer Contact Week

A.I. at Customer Contact Week

AI should be utilized to better identify and understand the customer’s needs and enhance their experience. Additionally, AI has the ability to assist your call center agents to deliver reliable service and achieve high customer satisfaction by delivering world-class service with speed and efficiency. From master classes to interactive discussion groups, CCW Vegas takes a deep dive into AI and what it can mean for your customer care. We put together a list of all the sessions that features A.I. as a topic. Take a look!


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