Carol Brolley

President of Global Business Service Operations
United Parcel Service (UPS)

9:05 AM KEYNOTE PANEL: Power Great Experiences Across Digital Channels

As mobility and digitization continue to grow, impressing customers and delivering seamless service is even more challenging. In this keynote panel, discover how to deepen customer engagement and drive hyper growth.

  • Orchestrate, personalize and deliver journeys at scale across all channels
  • Provide self service tools with assisted service options
  • Launch Augmented Reality tools