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CCW Vegas Official Brochure

CCW  Vegas  Official  Brochure

We've designed an unrivaled program with 175+ world-class speakers and cutting-edge technologies you can't get anywhere else. With over 2,500+ expected attendees from 900+ companies and 175+ speakers, this event will be hard to miss.

Some of our confirmed speakers include:

  • Barbara Corcoran, Best Selling Author, Business Mogul & Leading Shark on ABC’s “Shark Tank”
  • Jill Ferro, Manage of Customer Relations and Infrastructure, NB Power
  • Tom DeCarlo, Managing Director, Head of Client Services, Americas, UBS
  • Nate Ford, Speech Analytics Analyst, Allianz Worldwide Partners
  • Derek Johnson, VP of Customer Care, Chamberlain
  • Tom Karinshak, EVP of Customer Care, Comcast
  • Janelle Sallenave, Head of Customer Support, North America, Uber
  • Jason Bradshaw, Chief Customer Officer, Volkswagen Group Australia
  • Kelli Durkin, VP Customer Service, Chewy.com
  • Jeanne Bliss, President, Customer Bliss
  • Shep Hyken, Chief Amazement Officer, Shepard Presentations LLC.
  • and more! 

We updated the brochure! What's new?

  • IDGs are almost at capacity 
  • Pavilion Agendas are released 
  • Additional Site Tours added for Tuesday, June 19th. 
  • New speakers

To get a copy of this sent to you directly, contact us


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